ImageGrafix Software FZCO - Managed Services

Managed Services

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When project deadlines are tight, you need the help of highly experienced and qualified professionals to solve software related issues. ImageGrafix Managed Services provides a robust functional and technical support service for Primavera Applications Such as Primavera P6 EPPM, P6 PPM, Unifier, Risk analysis, Analytics and Oracle database and Hexagon PPM applications such as Smart3D, Smart P&ID, Smart Instrumentation, Smart Electricals, CADWorx Plant design suite, Ecosys, Smart . We usually provide support remotely or onsite as per the requirements. Support includes Installation, user management, access, rights, any database issue, application issue, troubleshooting, functional quires, application configurations changes and more, we also provide consultants for onsite support as per AMC terms.

ImageGrafix is one of the Middle East and India’s leading enterprise focused Hexagon PPM support partner and Oracle Primavera Specialized Gold partner. We have dedicated, local teams of specialized Support Consultants whose deep knowledge of the respective Applications, and complimentary technologies is unique and unmatched in the market today.

Our experienced consultants proactively work with you to resolve issues, improve performance and anticipate and prevent problems based on our best-practice expertise.

  • Reliable, responsive and results focused.
  • Delivered by Certified Consultants.
  • Effective for small and large companies, as well as individual operators.
  • Flexible, scalable, and tailored.
  • Suitable for asset intensive industries, including energy, infrastructure and resources.
  • Backed by a team of experienced  functional, technical and Certified Training professionals.
  • Proven with local, national and global support clients.
  • Our Managed Services complement and never replace existing staff rather empowers and free those valuable resources to lead and deliver on the strategic operations necessary to advance business goals.
  • Our Managed services trains resources to focus on more strategic projects. Rest assured the company is minimizing the risks associated with maintaining data and sensitive competitive information and more with present day service offerings.
  • The tasks of delivering services while keeping costs controlled is a difficult job in the new normal business environment. ImageGrafix helps organizations to be highly resilient, cost predictable, in every fiscal year.
  • The biggest benefit is giving the time to decide the scalability based on factors that may include finance and business strategy. Prevention of every interruption and outage resulting in mitigating the risk of further losses.
  • ImageGrafix proprietary methods enabled with latest software and infrastructure adhere to all best practices and minimizes risks. With profound industry knowledge including every security and compliance issues ImageGrafix Managed services minimizes all imminent critical risks.
  • ImageGrafix Managed Services with the expertise of seasoned professionals deliver focused application operations to all operations thus in house team can focus on company’s core competencies.
  • Best in class professionals with the power of skills, expertise and experiences with solutions tailor made to meet every need and achieve long term targets.
  • The managed services are designed and offered as per infrastructure, software, budget, data, and applications with adaptable and supple provisions to upgrade.
  • An object-oriented interface for viewing and managing job flow to allow organizations focus on core projects and strategic initiatives, eliminating supervising daily operations, hence saving precious revenue.
  • Identifying and completely stopping all sources of revenue leakage with proper tweaks to all business applications that has drained budget by decreasing performances.
  • All managed Service models are time tested with seasoned providers who have perfected efficiencies and delivery. The managed services empower the ability to achieve jobs with planning, infrastructure, and project management at minimal costs without any surplus manpower.

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